Last year was indeed a “hell-hole” for me.
There were escalations made, to me and my colleague. I was served an NTE (Notice to Explain) because some of the agents found my words and actions offending!
What a joke!
I’ve been in this industry for more than 4 years, And I’ve never been accused like that.
Anyway, I’ve already settled my bond with the company. At least now, whenever I feel like “moving on”, there will be no more “piece of paper” to think about!
Now, I am looking to a more fruitful year ahead. And hopefully, I can go to Hawaii to meet my family. Haaay.